Return to our home page Search our website Send an e-mail message to this sites webmaster
Learn more about Solutions software products
Learn more about Solutions hardware products
You are currently on this page
Learn more about the services Solutions provides
Learn more about Solutions software program updates
Learn more about Solutions created websites
Learn more about Solutions user meetings
Read the Solutions SOLON newsletters on-line
Meet the Solutions staff
Interested in employment opportunities at Solutions?


 

  What do our titles mean?

Programmer: A person who prepares computer programs, i.e., writes sequences of instructions for execution by a computer.

Application Support Staff: The persons who support and maintain the program's used to accomplish specific tasks (e.g., word processors, spreadsheets, accounting systems).

Technical Support Staff: The persons who implement, support and maintain the technology solution once it is implemented.

Sales Staff: The persons responsible for assisting our clients in procuring their technology equipment needs. Whether the need is software, hardware or specific services.

Our Company Philosophy:
To Our Clients

"Solutions", Inc. is dedicated... to maintain open lines of communication with our clients as they are an integral part of our business. To be responsive to the needs of our clients. To provide the highest quality service that meets and exceeds client expectations. The purpose for our products, support and services is the satisfaction of our clients - their satisfaction is critical to our continued growth and success.


To Our People
"Solutions", Inc. is dedicated... to hire quality people. To internally educate the people in this organization to be the best they can be, thereby providing the best quality service and support to our clients. To recognize and reward superior performance. To encourage innovation and leadership.


To Foster Teamwork
"Solutions", Inc. is dedicated... Our company's success depends on our ability to work together effectively as a team. Our clients and our company will benefit most if we work together as a team. To keep in mind at all times that our clients are part of that team.


To Focus on Quality and Results
"Solutions", Inc. is dedicated... Our focus as a company is to provide the highest quality service as defined by our clients. We must continually strive to improve the quality of our services, products, and systems. We need to be flexible to change if it can help improve quality. Our goal is to focus on quality results, the satisfaction of our clients, and the profitability of your company.


To Focus on Our Market
"Solutions", Inc. is dedicated... to continue to strive to be the leader in providing quality products and services to local governments and not-for-profit organizations. As our focus expands to profitably include new industries and related technologies, we will continue to provide leadership in all that we do.

 

   
Assistance Center
Solutions, Inc. provides assistance in a variety of ways to meet the ever changing technology needs of our customers. Click HERE for a Service Work Order (PDF)

You can contact our office at 712-262-4520 for pre and post sales assistance, application support, technical support and programming support.

You can email our different staff members for assistance. If you need to know who to ask,  for assistance, use the following list as a guide:

 
Assessor Packages:  
Package Contact Order
Real Estate Sandy, Becky, Deb, Joel, Steve, Monica
 
Auditor Packages:  
Package Contact Order
Base Real Estate, TIF Deb, Sandy, Becky, Linda, Joel, Steve, Monica
Military and Homestead Credits Deb, Sandy, Becky, Linda, Joel, Monica, Steve
Grain Tax Receipt, Utility Taxes Becky, Linda, Deb, Sandy, Monica, Steve
Drainage Real Estate Becky, Linda, Deb, Sandy, Monica
Accounting, AP, Budgets, Accrual, Month End Becky, Linda, Alison, Monica
Fixed Assets Becky, Linda, Alison
Payroll, IPERS, W2s Linda, Becky, Rollie, Monica
Drainage Accounting Becky, Linda, Monica
Voter Registration Becky, Linda, Rollie
Absentee Ballot Becky, Linda, Rollie
HIPAA Becky, Linda
 
Cities:  
Package Contact Order
All Accounting Functions Becky, Linda, Alison, Monica
Utility Billing Deb
 
Debt Management:  
Package Contact Order
All Packages Becky, Linda, Alison, Monica
 
Engineer Packages:  
Package Contact Order
DOT Payroll Becky, Linda, Rollie
DOT Accounting Becky, Linda, Rollie
Equipment Costing Becky, Linda, Rollie
Sign Inventory Becky, Linda, Rollie
Parts and Materials Becky, Linda, Rollie
Bridges and Culverts Becky, Linda, Rollie
 
Recorder Packages 
Package Contact Order
Boat/Snow/ATV Deb, Sandy, Alison
Fishing/Hunting Licenses Sandy, Deb, Alison
Instrument Indexing Sandy, Deb, Alison
Accounts Receivable Deb, Sandy, Alison
Vital Statistics Deb, Sandy, Alison
Imaging Deb or Alison
DAISI (PC side) Sandy or Deb
DAISI (creating CD) Alison
 
Sheriff Packages 
Package Contact Order
All Modules Steve, Rollie, Chuck
 
Treasurer Packages:  
Package Contact Order
Accounting (G/L and M/E) Linda, Becky, Monica
Apportionment Linda, Becky, Joel
Tax Receipting Linda, Becky, Chuck
Banking and Investments Linda, Becky, Rollie
Tax Sale Linda, Becky, Chuck
Mobile Homes Linda, Becky,  Chuck
Excise Tax Linda, Becky, Chuck
Iowa Access Joel
Month End Linda, Becky, Monica
 
Hardware/ PC Software Technical:  
Package Contact Order
iSeries (AS/400) System & Software Chris, Chuck, Mark, Matt
iSeries (AS/400) Hardware Chris, Chuck, Mark, Matt
Network servers and connectivity Mark, Chris, Matt, Chuck
Personal Computers Matt, Chris, Mark, Chuck
Symantec Matt, Chris, Mark, Chuck
Printers Chris, Matt, Mark, Chuck
PC Hardware Matt, Mark, Chris, Chuck
InstaGate/Threat Wall/E-mail Mark, Chris, Matt, Chuck
 
Programmers 
Package Contact Order
iSeries (AS/400) Chuck, Joel, Rollie, Monica, Alison, Steve
PC  Mark
 
Web Sites:  
Package Contact Order
Web Programmers Chris or Mark
Webmaster Mark or Chris
 
Customer Satisfaction:  
Package Contact Order
All Inquiries Greg
 
Billing:  
Package Contact Order
Hardware/Software Alaire
Support Contracts and All Other Billing Alaire
 
Sales:  
Package Contact Order
Client Sales Greg
Purchasing Alaire

Privacy Policy | Legal Info
Copyright © 2000 - 2006 Solutions Inc. All rights reserved.